The Challenge

Progressive Partnership is an ISO-accredited research agency, meaning they ensure compliance matching legal and regulatory requirements. Progressive Partnership has demonstrated its commitment to retaining high levels of security, and confidentiality and conforming to information security towards its stakeholders.  

Previously, collecting consent and processing payment was manual and time-consuming.  

Manually disbursing payments, collecting and checking consent, and tracking progress were a drain on valuable team member resources, meaning they had less time to spend on their research studies.

The Solution

Using Ayda, Progressive Partnership is now able to process its participant data on one platform and ensure the business remains compliant with GDPR and ISO 20252. 

The team can manage, track, and download participant consent all in one location while forecasting attendance rates to mitigate against the risk of dropout out with Ayda’s status tracker showing live updates every step of the way.  

Using Ayda has streamlined research operations and significantly reduced manual processes for Progressive Partnership, giving them the time and capacity to focus on the research.

The Result

In using the capabilities of the platform, the team deliver projects on time and to budget, reducing dropout risk and stress whilst maintaining rigorous levels of compliance throughout.

Not only has Ayda benefited the Progressive team, but participants are also happy that they can claim their incentive to the destination they choose within minutes of it being authorised, delivering a better experience for all:

It’s less stress for staff, our recruiters are happier, the participants are happier, everyone is happier.