Blue Yonder streamlined their participant payment process, reducing admin burdens and enhancing operational efficiency. With the ability to offer direct-to-bank payments and manage varying incentive amounts within a single project, they improved participant satisfaction and trust.
The Challenge
Prior to working with Ayda, Blue Yonder’s participant payment solution was operationally complex, requiring international bank transfers that created extra administrative burdens, as well as driving up costs. And that solution only handled vouchers or prepaid debit cards, which didn’t allow Blue Yonder to offer participants the option to receive direct-to-bank payments.
The Solution
Ayda transformed Blue Yonder’s participant payment process, simplifying operations and reducing administrative burdens. With Ayda, participant lists can be easily uploaded, assigned to projects, and incentives allocated seamlessly.
And the flexibility to assign different incentive amounts within the same project was unexpected but much appreciated.
Having to set up a separate project for each incentive amount would be a real faff. Setting different amounts within the same project is much more efficient.
The Result
Blue Yonder’s team experienced a dramatic improvement in operational efficiency. Tasks that previously required extensive administrative effort—such as manually processing payments and managing multiple projects for varying incentive amounts—now take just minutes with Ayda’s streamlined system.
By offering participants the flexibility to choose their preferred payment method, including direct-to-bank transfers, Blue Yonder addressed a key pain point. Faster payments not only boosted participant satisfaction but also strengthened trust, resulting in higher retention rates and a more engaged participant pool.
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